Please use this worksheet to
discover and improve your communication effectiveness - not to
attack, shame, and blame yourself or a partner! Print this article, make
30" of undistracted time, and fill it out thoughtfully for yourself and
(optionally) another important adult or child. Keys to resolving these
blocks are summarized on page 2. The worksheet focuses on communication
between any two people. The blocks also apply to two or more subselves!
If you're not clear why you're reading this article, try this useful
first. Then
decide if your true Self is
your personality now.
If s/he's not, you risk other subselves' denying that you cause some of
these blocks.
For useful perspective,
try
rating yourself honestly now:
On a scale of one
(I'm rarely effective at communicating with most people)
to ten (I'm highly
effective with all people, all the time), rate your communication effectiveness in
typical calm situations ___ and conflicts ___. Would key other
people agree with your ratings? If you have a primary partner, how
would you rate her or him on these two factors?
30 Typical Communication Blocks
Me/You
(check if applicable)
__ __ 1)
Someone
receives a verbal or nonverbal
they decode as "I don't respect
you as an equal here." R-messages are usually decoded
unconsciously from perceived voice and body dynamics.
Communication
"works" (needs get well-filled) when each
person (a) feels enough self respect, and (b) gets believable mutual-respect
("=/=") R-messages from
their partner/s.
__ __
2)
The sender's and
receiver's communication needs
For example,
I need to vent, and you need to persuade me to do
something (cause action). Each person
always has two or more of the six communication needs
above. Many
combinations of these needs conflict. First steps to resolve this in
important conversations are (a)
your and your
partner's current communication needs as teammates,
and (b) genuinely want to value them equally!
__
__ 3)
The sender gives a "double
(mixed) message": their words say one thing, and
their face, body, and/or voice imply something else: e.g. "I'm
not angry!", said loudly with a scowl and growl. The
automatic responses to
perceived double messages are confusion,
and - if habitual - growing
distrust of the speaker.
Double messages are caused by the (unaware)
speaker being controlled by two or more opposed subselves.
and
skills and true (vs. pseudo)
from false-self
can help resolve this, over time. Respectful
(assertions) can help an unaware
sender realize they're sending mixed messages. See (10) below.
__
__ 4)
One or both people are distracted
(i.e. can't focus or hear well) by...
-
physical
discomfort (pain, thirst, sleepiness, full bladders, headaches, etc.),
-
worry, anxiety, or other strong emotion, and/or...
-
noise, flickering
lights, motions, temperature, etc.;
yet they try important communication
anyway.
__
__ Block 5)
Often interrupting
your partner sends an implied "I'm
superior" R-message to them. This behavior suggests that the
interrupter is probably composing their response without really
hearing the speaker. Interruptions can imply...
-
"My current communication
are more important than yours," and...
-
the interrupter has a one-person
(13 below).
These feel disrespectful, and
usually promote defensiveness,
and irritation in the
receiver - specially if s/he's ruled by a false self. Frequent interrupting is often unconscious, and will continue
unless the receiver feels enough genuine self-respect to
and stop it
("Alex, I need you to stop interrupting me.")
__
__
6)
The
sender and/or receiver make wrong assumptions about
the other's intent, needs, meaning, emotions, R-message, and/or key
words and phrases. This can be called "mind reading," and be an unconscious or an intentional way of discounting the
other: "I know what you really feel or mean, no matter what
you say (or don’t say)." This often evokes defensiveness,
resentment, counterattack, and/or withdrawal and denial.
In
important exchanges, identify and verify key assumptions about your
partner!
__
__
7)
A
special case of
mind-reading happens when the receiver starts talking before the
speaker finishes because they "know what (the speaker) is
going to say." Even if true, this can
feel
like a discount. Conversely, the speaker may habitually repeat and/or be
long-winded, and the receiver gets bored. Option: the
receiver may use a
like "When you string so many ideas and comments together without
pausing, I get overwhelmed and lose interest in what you're saying."
__
__ 8)
The sender isn't clear
on what (a)
needs are causing his
or her (b) current communication
The receiver
will then probably feel uneasy and confused. A related problem is ...
__
__ 9)
One or both partners
aren't
-
of
having no focus, and/or using vague terms and/or
"hand-grenade" terms
and phrases;
and/or
-
that they can use respectful
to confirm that
they're decoding the other person's meaning accurately.
__ __ 10)
Either person may
their current
emotions to themselves and/or their partner. The receiver may
feel they should be interested ("Please go on - this is
fascinating!"), when they're really bored or distracted. Even when sent
"skillfully," such denials usually result in a
("words may lie,
bodies and faces don't"). If habitual, such denials and deceptions breed
confusion, and erode trust in the speaker. Kids are specially quick to sense these
"self-lies." See block #3 above.
Pause, breathe, and stretch. What are you aware of now? Do you need a
break before studying more of these 30 common communication blocks?
Me/You
__
__ 11)
Frequently withholding
emotions from personal (non-business) communications
- on purpose or unconsciously - can leave the receiver unsure of the
sender's full or true meaning. The listener may interpret
unemotional communication ("You're always in your head") as "You
don't trust me" or "You're hiding something." Local or
chronic anxiety and
usually result.
-
The
receiver may be doing something that makes the sender feel unsafe
in honestly sharing their current feelings, and the sender isn't saying
so, and/or...
-
the sender may be
and emotionally
and unaware of this or denying it.
Typical
are often uneasy identifying expressing emotions like
fear
(anxiety), confusion, guilt, shame and sadness. If frequent and
ignored, withholding emotions hinders effective
and
strangles intimacy.
__
__ 12)
Focusing
"too often" on the past or the future can prevent
confronting and resolving problems in the present. A special case
is when someone imagines a future event so vividly that they react to
their partner in the present as though the imagined event had already
occurred ("I know you'll be late again!") This is a sure sign of
dominance. Resolving this block begins with
becoming (nonjudgmentally)
of it, and how it
affects your communication effectiveness and key relationships.
__
__ Block 13)
Habitually
focusing on one's self (being "self centered") or steadily
avoiding
attention will result at best in unbalanced and shallow
communication. At worst, the receiver may (a) feel used,
ignored, and resentful, or (b) feel encouraged to ignore you.
and respectful
may
change this. Seek to maintain genuine (vs. pretend or dutiful)
two-person
with each
other in important situations. Difficulty doing this indicates
unawareness and a dominant false self.
__ __ 14)
The sender and/or
receiver are unaware of the
causing their
conflicting
surface needs. For example "I want to talk to you"
(surface need) may really mean "I need to reassure myself you
still care about me, because you've seemed distant lately." Awareness,
patient
assertion, and
empathic listening help unearth semi-conscious current primary
needs.
Old "issues" keep
returning until the
(discomforts) beneath them
are
acknowledged and filled (reduced enough).
__ __ 15)
Either
person can send a
"Be spontaneous!" paradox.
This occurs when one person
something from
another that can only be given spontaneously - like trust, love,
interest, acceptance, appreciation, desire, and respect. If the second
person tries to comply, the first person may then say - "You're just
doing that because I asked you to, not because you really mean it."
Catch 22!
Examples: "You never say 'I love you'"; "I demand that you
respect my wishes!"; "You need to respect the sacrifices I'm
making for you"; and "I need you to (want to) initiate sex more
often." Such paradoxical messages are inherently self-defeating, and
make things worse.
The antidote to this common unconscious block is...
-
mutual knowledge of
this concept,
-
mutual communication
-
the second person
something like "You're
asking me to give you something that has to be spontaneous," and...
-
both people
to illuminate the
underlying relationship
that are causing this
situation. This can't happen unless both people (a)
want to improve their communication effectiveness as true
partners, and (b) make
this a mutual high priority in their busy lives.
We're half-way through this collection of common communication
blockers. How many of these could you have named before you read this?
Are your kids learning to be aware of these blocks yet? Breathe,
stretch, and then...
Continue on
page 2...