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If you're reading
an early edition of the guidebook
the referenced Web addresses (URLs) are outdated and will
bring up this 404 error message.
These addresses and
cross-reference page numbers are
corrected in the fourth edition (March 2011). Option - see a list of the
old and new URLs
Option: scan the
Lesson-1 link index for the article you seek.
If you're reading the Lesson 2 (communication) guidebook Satisfactions,
it's reference URLs are outdated also.
of Satisfactions (May 2010) corrects them. Scan the Lesson-2
link index to find
what you seek.
These books are now available from Xlibris.com in e-book
let me know
of any broken hyperlinks.
Thanks for your interest