The Web address of this article is
http://sfhelp.org/cx/tools/I_msg.htm
Updated
01-11-2015
Clicking underlined links here will open a
new window. Other links will open an informational popup,
so please turn off your
browser's popup blocker or allow popups from this nonprofit Web site.
If your playback device doesn't support Javascript, the popups may not display.
Follow underlined links after
finishing this article to avoid getting lost.
This is one of a series of articles
in Lesson 2 - learn communication basics and seven powerful
skills
to get more daily needs met more often. Progress with this Lesson
depends on concurrent progress on Lesson 1 - free your true Self to guide you in calm and conflictual times.
This brief YouTube video explains assertive "I" messages:
This article provides a way to practice forming effective "I" messages
(assertions).
The article assumes you're familiar with...
the
intro to this this
nonprofit Web site and the premises
underlying it
“I” messages are assertive statements which raise the odds another person can hear
you clearly. They’re called “I” messages because they focus mainly on
your needs and feelings, rather than on your communication
partner ("you” messages). Print this worksheet, and use it to construct
a mutually-respectful "I" message with an adult
or child whose behavior you wish to change.
Time of day: _ Hinders our
outcome _
Doesn’t hinder us _ I’m not sure
Place: _ Hinders our
outcome _
Doesn’t hinder us _ It varies _ I’m not sure
Other people present: _ Hinders our
outcome _
Doesn’t hinder us _ I’m not sure
Other factors
11) A possible assertive "I-message" I might use in this
situation:
Describe the other person’s troublesome
behavior clearly, specifically, and uncritically:
"When you…
Describe factually and realistically how their behavior affects or
interferes with me:
"I…
Option: describe specifically what action I
need from them, and when (time, date):
"...and I need you to _(take
a specific action)_ by
_(a specific time)__."
Example
- A three-part “I-message” sounds like this:
“Janet, when you often arrive 15 to 20
minutes after when you say you’ll come,... (specific recordable
behavior)
"…I get irritated and frustrated, because
I’ve made an effort to be on time. I’m losing my trust that I can count on
you to be prompt. (specific effects on you.)
"I really need you to respect me and
my time, and arrive when you say you will. Otherwise, tell me if you’ll be
more than 10 (vs. 'a few') minutes late.” (Is this a
request or a demand?)
Notes / Thoughts…
The unique guidebook
Satisfactions (Xlibris.com,
2nd ed., 2010) integrates the key
Lesson-2 Web
articles in this nonprofit Web site, and provides many practical resources.
+ + +
Pause, breathe, and reflect: why did you read this article? Did you get what
you needed? If not - what do you
need? Who's answering these questions - your wise, resident
true Self
or
''someone else''?