Lesson 2 of 7 - learn effective communication skills

Lesson-2 Link Index

articles, worksheets,
reprints, and resources

By Peter K. Gerlach, MSW

colorbar.gif (1095 bytes)

The Web address of this index is http://sfhelp.org/cx/links2.htm

        Clicking links below will open a new window or an informational popup, so please turn off your browser's popup blocker or accept popups from this nonprofit, ad-free site. If your browser doesn't support Javascript, the popups won't display.

 Lesson 2 is for anyone who wants to fill more social needs more often:
  • learn communication basics,

  • develop and use seven communication skills, and...

  • teach these to your any kids in your life.

A core requisite for more effective communication is significant progress on Lesson 1 - empowering your true Self.

        This is a link-index to articles, exercises, and resources referred to in the Lesson-2 self-study guide. This brief YouTube video overviews the topics included in Lesson 2...

        The practical guidebook Satisfactions (2nd ed. Xlibris.com, 2010) integrates the key Lesson-2 Web articles and resources in this nonprofit Web site, and provides many useful resources.         

        Pause and reflect: why are you reading this - what do you need?

  Learn something about yourself with this 1-question anonymous poll.

          The resources linked below result from my studying and teaching effective thinking and communication skills for over 40 years. The resources are organized by...

 colorbar.gif (1095 bytes)

Communication Basics

2-1)    Lesson 2 self-study guide - a framework for using these resources.

2-2)  A communication-knowledge quiz

2-3)  Questions and answers about effective communication

2-4)  Overview: effective-communication basics

2-5)  Useful communication terms

Seven Effective-communication Skills


2-6)  Keystone skill:
AWARENESS

2-7)  Exercise - Practice building your communication awareness

2-8)  Key attitudes that affect important relationships

2-9)  Perspective on "awareness bubbles"

2-10)  A personal inventory of communication strengths

2-11)  Pre-wired female-male differences in priorities
 

2-12)  EFFECTIVE THINKING, Why ineffective thinking is widespread, three ways to sharpen it, and options for developing effective thinking  (2 pages)

Review - communication with and among your personality subselves (Lesson 1)

Review - "interview" one or more personality subselves (Lesson 1)

2-13)  Clear talk: A family and relationship glossary (3 pages)

2-14)  Sample phrases and questions that promote effective communication
 

Review - Perspective on surface and primary needs, and need-levels

2-15)  "DIG DOWN" to find the primary needs under any surface stressor - p. 1 of 3

2-16)  Examples of digging down - p. 2 of 3

2-17)  Suggestions on how to "dig down" effectively - p. 3 of 3

Review - typical primary-relationship needs

Review - perspective on common spiritual needs

Review - typical kids' developmental and family-adjustment needs

Review  How to analyze any relationship problem (so you can solve it) - (4 pages)


2-18) 
EMPATHIC LISTENING - hearing with your heart

2-19)   Reprint: "Why Listening is Good for You," by Dr. James. J. Lynch

2-20)   Worksheet: A personal listening inventory

2-21)   Exercise: A two-person listening practice

 

2-22)  RESPECTFUL ASSERTION, vs. submission or aggression (2 pages)

2-23)  A sample adult's or child's Bill of Personal Rights - one key to effective assertions

Review - Perspective on respecting your partner and yourself (2 pages)

2-24)  Reprint: “Respect – the Heart of Every Successful Marriage,” by Annie Gottlieb

2-25)  Worksheet: Design an effective (assertion) "I"-message

2-26)  Worksheet: My personal assertion profile

2-27)  Exercise: two-person assertion practice


2-28) 
METATALK - talking about communicating

2-29)  Metatalk guidelines and examples in common interpersonal situations

2-30)  Examples of communication sequences and patterns 

2-31)  Checklist of communication mistakes, and a lose-lose example - p. 1 of 3

2-32)  The same example, with the couple using effective communication skills - p. 2 of 3

2-33)  Example of effective couple's communication and awareness, concluded - p. 3 of 3

2-34)  Reprint: “Avoiding Couple Karate - Lessons in the Marital Arts,” by Anthony Brandt

2-35) 
WIN-WIN PROBLEM SOLVING

2-36)  Examples of win-win problem-solving in action

2-37)  Worksheet - 30 common communication blocks 

2-38)  Worksheet: Your constructive and destructive conflict-resolution traits

2-39)  Exercise: A two-person problem-solving practice

2-40)  25 tips for building effective communication skill

Assessment Tools

Review - your attitude about your communication partner

2-41)  Communication sequences and patterns

2-42)  Map (diagram) troublesome communication sequences

2-43)  Notice your local and habitual awareness bubbles

2-44)  Assess your R(espct)-messages

2-45)  Profile someone's communication strengths

Applying the Skills

2-46)  Useful communication phrases

2_47)  Useful communication tips

2-48)  3 ways to improve thinking and communication effectiveness with anyone

2-49)  Options for responding to common irritating behaviors

Review  - Communicating effectively with kids and teens (Lesson 6)

Review - How to analyze most relationship problems (Lesson 4)

Review - Premises about solving relationship problems  (Lesson 4)

Review - A menu of common relationship problems and solutions (Lesson 4).

2-50)  How to exchange effective personal feedback  

Review - An introduction to effective child discipline (Lesson 6)

Review: Guidelines for effective stepfamily child-discipline (Lesson 7)

Review - Perspective on personal and family anger and grieving policies 

Resources

  • Lesson-2 YouTube video playlists (multiple clips): communication basics and tools and tips. Many Lesson -2 articles opens with one of these clips.

  • Brief research summary on feeling better by naming your feelings

  • Brief research summary on significant health risks for women repressing their feelings and needs in marital conflicts.

  • Selected books on communication skills

Connecting With Self and Others, by Daniel Wackman, Elam Nunnaly, Phyllis Miller, and Sherod Miller (Editor); (Interpersonal Communication, 1988)

People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts, by Robert Bolton Ph.D, (Touchstone, 1986)

You Just Don't Understand - Men and Women in Conversation, by Deborah Tannen (Quill, 2001)

This article was very helpful  somewhat helpful  not helpful  

Share/Bookmark  Prior page  /  Print page 

colorbar

 site intro  /  course outline  /  site search  /  definitions  /  chat contact  copyright info

Updated December 25, 2011