The resources linked below
result from my
studying and teaching effective thinking and communication skills for over 40
years.
The resources are organized by...

Communication Basics
2-1)
Lesson-2
self-study guide - a
framework for using these resources.
2-2)
A communication-knowledge
quiz
2-3) Questions
and answers about effective communication
2-4)
Overview: effective-communication
basics
2-5) Useful communication
terms
Seven Effective-communication Skills
2-6) Keystone skill:
AWARENESS
2-7) Exercise - Practice building
your commu8nication awareness.
2-8)
Key attitudes
that affect important relationships.
2-9)
Perspective on "awareness bubbles"
2-10)
A personal
inventory of
communication strengths
2-11)
Pre-wired
female-male differences in priorities.
2-12)
Skill: EFFECTIVE THINKING,
Why ineffective thinking is widespread, three ways to sharpen it,
and options for developing effective thinking
(2 pages)
2-13)
Clear
talk: A family and relationship
glossary
2-14)
Phrases and questions that promote effective communication
2-15) Skill:
"DIG DOWN"
to find the primary needs under any
surface stressor
2-16)
Examples
of digging down
2-17)
Suggestions on how to "dig down" effectively
2-18)
Skill: EMPATHIC
LISTENING
- hearing with your
heart
2-19)
Reprint: "Why Listening is Good
for You," by Dr. James. J. Lynch
2-20)
Worksheet:
A personal listening inventory
2-21)
Exercise:
A two-person listening practice
2-22)
Skill: RESPECTFUL
ASSERTION,
vs. submission or aggression
2-23)
Worksheet:
Design an effective
(assertion) "I"-message
2-24)
Worksheet:
My personal assertion
profile
2-25)
Exercise:
two-person assertion
practice
2-26)
Skill METATALK
- talking about communicating
2-27) Metatalk
guidelines and examples in common interpersonal
situations
2-28)
Examples of communication sequences and patterns
2-29)
Checklist
of common communication blocks
(metatalk terms)
2-30) Reprint: “Avoiding Couple Karate
- Lessons in the Marital Arts,” by Anthony Brandt
2-31) Skill:
WIN-WIN PROBLEM SOLVING
2-32)
Worksheet:
Your constructive and destructive conflict-resolution traits
2-33) An example
ineffective and effective couple-communication
2-34) A two-person
problem-solving practice
Communication
Assessment
Tools
2-35) Communication
sequences and patterns
2-36) How to
map (diagram) troublesome
communication sequences
2-37) Assess your
R(espect)-messages
2-38) Profile someone's communication
strengths
2-39) Useful communication
phrases
2-40) Communication
types: Are you visual, auditory, or
kinesthetic?
Applying the Skills
2-41) 25 tips for building effective
communication skill
2-42) 3 ways to improve thinking and communication effectiveness with anyone
2-43) Options
for responding to common irritating behaviors
2-44)
How to give
effective
personal feedback
Resources
-
Lesson-2 YouTube video playlists:
communication basics and
tools and tips. Many Lesson -2 articles open with one of these
brief videos.
-
Brief research summary on feeling better by
naming your feelings
-
Brief research summary on significant health risks for
women
repressing their feelings and needs in marital conflicts.
-
Recommended
books on communication skills
Connecting With Self and Others, by
Daniel Wackman, Elam Nunnaly,
Phyllis Miller, and Sherod Miller
(Editor); (Interpersonal Communication, 1988)
People Skills: How to Assert Yourself, Listen to Others, and Resolve
Conflicts, by Robert Bolton Ph.D, (Touchstone, 1986)
You Just Don't Understand - Men and Women in Conversation, by
Deborah Tannen (Quill, 2001)
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